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Lasoo TrustPilot reviews
Excellent customer service
I purchased a kids pretend play set for my daughter a few weeks ago, I needed it before her birthday and the team personally called the supplier to have it dispatched asap. Arrived a couple days early :)
Alissa Huynh
Fantastic Customer Service
Last August I purchased a gecko 125 litre fridge/freezer for my motorhome and after working perfectly for a while it developed a gas issue and stopped working all together. When I contacted Lasoo about the problem they very quickly arranged for the unit to be returned for analysis and replaced it with a brand new unit.
At every turn I was updated with advice and kept in the picture as to what was happening. I must confess I didn't expect the level of customer service I received from them as I had never dealt with Lasoo before. However I was treated with a very pleasant and knowledgeable person who guided me through the whole ordeal in a professional and caring manner. Hats off to the whole team!
Barry Russell
I was very pleased with my recent…
I was very pleased with my recent purchase of a mattress with Lasoo - prompt service & quick delivery. The whole experience went smoothly & I am delighted with the mattress - wasn't sure how a 'bed in a box' would turn out but I followed the instructions & it went like clockwork! The quality & sleep experience has surpassed my expectations, all at an affordable price.
Linda
I purchased a coat rack and it came in a few days. Was a great experience and will be back!
Tony Mi
I was skeptical at first because it was…
I was skeptical at first because it was my first time ordering from Lasoo and it was quite an amount (and with a huge discount as well!). I went ahead and ordered. I was amazed at how prompt the delivery was. Product was well packaged and arrived as expected. Will definitely order from Lasoo again!
Ruth
Great customer service and speedy…
Great customer service and speedy replies. It was a public holiday and they were still getting back to me promptly.
Mez
Replacement fan forced 60cm electric…
Replacement fan forced 60cm electric oven supplied as per order. Simple installation with 240v plug supplied.
The oven works a treat. Digital display clock is bright and accurate. Happy with this purchase.
Norma
Easy
Had a great experience with Lasoo!
Ordered, received very quickly and used. They worked very nicely and would happily order through Lasoo again!
A+++
Mr Bill Hudswell
on time delivery in good order snazzy…
on time delivery in good order snazzy looking Looks good in our home Thanks Will buy again when needed
Leon ivan
Amazing customer service
I ordered a jewellery mirror for my daughter and it arrived broken. Unfortunately, we didn't realise it had been broken in transit immediately as we kept it boxed, hidden and didn't build it until the night before my daughters birthday. I emailed Lasoo immediately but didn't expect a reply since some time had passed since we received the mirror. I was blown away with their prompt reply and resolution. They kept me updated at all times and were beyond amazing. It's rare to come across such good customer service. Would not hesitate to buy from them again and would highly recommend to friends. Still so very grateful for the wonderful customer experience I received.
JAY
Amazing Service
I ordered a product from these guys and it arrived at lightening speed. Unfortunately there was a small defect with the item, but Lasoo resolved the issue, again with lightening speed. Very happy customer here. I will be recommending LASOO to all my friends and family knowing that they can buy with confidence. GREAT JOB GUYS 😊😊
Berni
great delivery service.
detailed e mails starting when delivery would be made. and easy delivery and payment with 4 pay pal plan.
Helen Glassford
The transaction was very easy
The transaction was very easy. Website was easy to navigate. Product search is simple. Communication top notch. Delivery was super fast.
LOUIS
Great experience!
This heater was purchased to replace another of the same design. I knew what I wanted to buy, and Lasoo provided a great service with best price, ultra-fast shipping and delivery. No hassles at all. Thank you, Lasoo!
Anne Richardson
The phone arrived before the ETA date…
The phone arrived before the ETA date and everything was good. Happy with the communication as well.
Sandeep
Great service and would buy again
Great service. Fast, easy and quick. Customer service that I received were efficient and lovely
Ebony Rudd
Keep up the great work with providing…
Keep up the great work with providing great products at a fantastic price and delivering in good time.
Phillip Pitt
Excellent. Quick delivery.
Excellent.. I was a little apprehensive about purchasing, but I went ahead and everything went very smoothly.
Delivery was way quicker than i expected.
Will have no hesitation purchasing from you again.
Kerrie
great service and keeping me informed
phil
High Quality Products
Exactly what I needed delivered in a timely manner as with all Lasoo products!
Zeera
VS900 LAWNMOWER
Arrived quickly, good communication, shipping cost for the mower was great and product was cheaper.
Wade
Great communication
Great communication, product ideal, received in good time. Thank you
Jacqui CARLYON
Exactly as shown online
Plenty of communication from Lasoo before the sofabed was delivered actually before the original due date for delivery. The product was extremely well packed with zero damage. My granddaughter loves her new sleepover bed :D
Jay Donaldson
Happy Customer
The room divider was exactly as described. Delivery was quick and easy. Thank you. I will be back
Cecily and Dan Russell
PURCHASED SOME RUSSELL HOBBS KITCHEN…
PURCHASED SOME RUSSELL HOBBS KITCHEN ITEMS. RECEIVED IN GOOD CONDITION, QUICKLY WITH ABSOLUTELY NO FUSS. THANKS FOR A QUICK EASY TRANSACTION.
REGARDS LOU
Louise
Arrived the following day and the item…
Arrived the following day and the item was exactly what I wanted ,I'm very happy with service and would recommend them
Sonja Sherriff
Sonja Sherriff
Fast delivery and great products
Purchased our new scanpan cookware from Lasoo and it was despatched so quickly and the pricing was the best I could find anywhere. Extremely happy with my first shopping experience!
Catherine W
Very happy with the service of Lasoo
Very happy with the service of Lasoo. The product arrived as per the date given and all as expected. I would love to have their service for my future purchases. Great and recommend to others with confidence. Thanks Lasoo.
Iqbal Yusuf
Mattress and topper…
Quick delivery of a mattress and topper on which I just had a very comfortable night. Prompt responses to contact made for an overall good shopping experience. Thank you.
MARIANNA VANDENBROEK
Great products
Great products, fast delivery.
I would recommend these products to other people.
Travis Lowder
Beautiful Queen Sheet sets
I purchased 2 sets of these Queen Sheets in early March. We both agree that they are the best sheets that we have ever purchased, perfect fit lovely and comfortable, very well made at an affordable price. Thank you so much Lasoo.
The Brew Master